Terminating Membership (SNP)
If you would like information about terminating your membership in a SecureCare SNP plan and your plan rights and responsibilities upon your dis-enrollment, please click on your plan link below. (NOTE: To see the plan links, you must first have selected your service area under Compare Plans.)
Terminating Membership
You can also find out about terminating your plan membership by contacting the following:
- The Health Plan Member Services at 1.877.847.7907 (TTY: 711) - Hours of Operation are October 1 through March 31: 8:00 am to 8:00 pm, 7 days a week and April 1 through September 30: 8:00 am to 8:00 pm, Monday through Friday.
- Medicare at 1.800.MEDICARE (1.800.633.4227), 24 hours a day, 7 days a week. TTY users should call 1.877.486.2048
- There is also information in the Medicare and You Handbook
Potential for Contract Termination
The Health Plan has contracts with Medicare and our provider networks to provide contracted services to eligible members in our service area. If any contract between Medicare or the provider organization is altered for any reason, you will be notified of the change in a timely manner in accordance with Medicare regulations and provided with information on steps you should take to continue to receive Medicare services.
Contact Us
By Phone:
By Mail:
The Health Plan
1110 Main Street
Wheeling, WV 26003-2704
Hours of Operation:
8:00 a.m. to 8:00 p.m.,
7 days a week
April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday